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China City Talk: How Shanghai is turning public spaces, technology and social care into everyday services_我的网站

一 |     8月26日讯 在切尔西3-2战胜富勒姆后，英媒伦敦足球网撰文分析了蓝军的赛季首战。上赛季，除了一场比赛，切尔西在所有英超赛事中，跑动距离都不及对手，最终在场均跑动距离榜上排名垫底，然而，在新赛季的首轮比赛中，他们展现出了惊人的活力，跑动总距离超过了英格兰顶级联赛中的任何其他球队。

二 | 周一晚，若昂·佩德罗在克拉文农场球场助蓝军击败富勒姆，并打入了英超历史上首轮比赛中最快的进球。    

    Aerial view of Shanghai's skyline Photo: VCGEditor's Note: 
An international metropolis on the shores of the East China Sea, a new migrant city rising from the Gobi Desert... China's cities embody a remarkable range of forms and efforts etched across a diverse range of landscapes, all of which is reflected in the everyday lives of ordinary people.
No two cities look alike, yet the standard by which we measure a city's warmth is familiar: Is there a place to rest safely? Is there a hot, decent meal to eat? Is there a corner where even the most vulnerable are treated with care and dignity? These seemingly small details are, in fact, what make a city truly moving.
The Global Times is launching a new series, "China City Talk." In this series, we explore cities across China, focusing on the everyday rhythms of life shaped by the human warmth of public policy and the quiet ways urban governance transforms individual lives. These stories offer one of the clearest windows into contemporary China.
Inside a historic red-brick building that houses a Party-mass service complex, run by a local grass-roots organization of the Communist Party of China (CPC), Kunqu opera enthusiast Li Qin rehearses with her retired friends. Many of the complex's spaces are open to the public, and in its elegantly old-fashioned hall, the arias of the classical opera float gently through the air.
At an AI-equipped community canteen for the elderly, a robotic arm skillfully prepares bowls of noodles. Affordable dishes line the serving windows, and 62-year-old Ao Yongjian, who lives nearby, joins the queue as he always does, choosing the dishes he likes.
In a mixed-use commercial block, a class at a rehabilitation center for children with autism is suddenly interrupted by a sharp cry from 9-year-old Xiaozheng (pseudonym). A volunteer beside him gently takes his hand and comforts him in a soft voice.
In Shanghai, scenes like these unfold almost every day, in every corner of the city. From some 12,000 Party-masses service complexes to more than 500 community elderly canteens and the city's first summer vacation care program for children with autism, this metropolis is responding to the needs of every single citizen with remarkable care and precision.
    A robotic arm cooks noodles at Hongqiao AI community canteen. Photo: Courtesy of the canteen
A shared home
With its photogenic looks and downtown location, a Party-masses service complex in the Jing'an district's Shimen Road No.2 subdistrict has gone viral on social media, drawing visitors from near and far almost every day.
Set beside Suzhou Creek, the service complex is made up of three century-old, red brick villas. After being restored in September 2025, many areas were reopened to the public free of charge. Residents now come here to read, chat, dance, and even play chess with AI robots.
There is also a "care station," which provides convenient services for couriers, delivery riders and other workers on the go.
At noon, courier Wang Jun stopped by to warm up his lunch and take a short break. He told the Global Times that, because he is always busy, he used to eat lunch squatting by the roadside, or grab a brief rest in the lobbies of some companies. "Now that this place is here, I can eat a hot meal at noon and get out of the rain when it pours," he said with a smile. "It feels like home."
Delivery rider Wang Shuwei first came here on a rainy day while delivering food. On her period at the time, she found the restroom, only to realize she had forgotten to bring a pad. Fortunately, a janitor pointed out that the "care station" offered free pads.
"At that moment, I thought, how can something be this good?" Wang said. She has since become a regular. "The words 'Party-masses service complex' used to sound like something that had nothing to do with me. But after coming here, I realized there are real services here, and the staff are all very kind."
Behind these services lies carefully conducted surveys of nearby residents.
According to He Hanqing, director of the service complex, the renovation began after more than 1,000 feedback forms were collected online and offline. "Many residents wanted the complex to be closer to Suzhou Creek. They wanted a community canteen, while some young people wanted a shared office space, and parents wanted areas to play with their children," she said. They then integrated indoor and outdoor spaces into a single design, extending the renovation to include the surrounding Suzhou Creek promenade and the space beneath nearby bridges.
Today, the service complex receives an average of 4,000 visits a day. More than 30 percent of visitors come from outside the local community, 12 percent are tourists from elsewhere in China, and 7.7 percent are from overseas, according to data provided by the complex staff. In this highly urban complex, where rent for commercial land is extremely expensive, the place has become a shared home for many.
"We are not doing the math in terms of economic returns, but in terms of public sentiment," He Hanqing told the Global Times. "It is worth it to open up precious land to the public for free."
Warming stomachs and hearts
Around 11 am in Shanghai's Hongqiao subdistrict, the aroma of freshly cooked food drifts out of a community canteen. Named a "community canteen for the elderly," it is actually open to everyone, not just seniors.
Through a glass wall, a robotic arm in the back kitchen deftly picks up a tray of washed vegetables and delivers it into an intelligent cooking chamber. Within minutes, stir-fried cabbage is ready to serve. Braised pork, zucchini with scrambled eggs… more than a dozen dishes stand neatly lined up across the counter
Opened in 2021, this is one of Shanghai's earliest AI community canteens. The dishes here are prepared by machines and an AI system. According to the canteen's manager, Dong Yong, the system contains more than 3,000 recipes and can precisely regulate oil and salt use. Beyond its AI features, the canteen also offers full traceability for its ingredients, from procurement to processing.
What really puts diners at ease, however, are the prices. A vegetarian dish costs 4.5 yuan (67 cents), meat dishes range from 6 to 9 yuan, and some specialty items sell for 12 to 18 yuan, according to a price list on the wall. 
Seniors aged 60 and above can enjoy discounts and subsidies. "A meal here costs me about 15 yuan on average - it's tasty and a good value," said resident Ao. Since retiring, Ao has come almost every day.
So how can the canteen turn a profit while charging below-market prices? He Junting, an official from the Hongqiao subdistrict, explained that the canteen is part of a government-supported partnership. 
The local government provides the venue rent-free, allowing the restaurant to pass on the savings to customers. "That's why the prices are so affordable," she told the Global Times.
After choosing her dishes, a 70-year-old resident surnamed Du sat down at a table and chatted with the Global Times as she ate. Her husband is in the hospital, leaving her little time to cook for herself, so she comes here for lunch four or five days a week.
"The food here is healthy and the prices are friendly. I don't have to bother buying groceries or washing dishes myself," Du said. "The government really has solved an important problem for us older people."
During lunchtime, white-haired seniors, office workers and cleaning staff alike share the same dining space, giving the canteen a lively, down-to-earth atmosphere. Whether powered by AI or run in more traditional ways, these affordable community canteens can be found in nearly every neighborhood across Shanghai - warming both stomachs and hearts.
    Accompanied by a volunteer, a child with autism plays with toys at Palm Star Children's Rehabilitation Service Center in Shanghai on July 30, 2026. Photo: Chen Xia/GT
Much love and care
This summer, Shanghai launched a pilot program for children with autism in three districts, including Changning, marking the city's first attempt at such a summer daycare service.
The Palm Star Children's Rehabilitation Service Center, a professional rehab facility for children with autism, is located in Changning. There, 10 children attend the program, with each child paired with a volunteer.
In the classroom, laughter mixes with sudden cries. When one child has an emotional outburst, a volunteer gently calms him down; when another seems lost in her own world, the volunteer stays by her side, guiding her patiently.
Xiaozheng has been diagnosed with autism spectrum disorder. When his mother fell ill and his father grew busy caring for her, his grandmother was left to look after him alone. In previous summers, Xiaozheng could only stay at home. This year, however, the summer vacation program gave the boy somewhere to go.
Each session of the program lasts three weeks and costs only 600 yuan - less than one-tenth of what a commercial institution might charge. For families like Xiaozheng's, which are struggling financially, this fee is covered by the local government.
In Shanghai, children with physical, intellectual or mental disabilities also receive annual care and living subsidies.
Caring for children with autism is a lifelong process, and summer vacations have long been a gap in that support, said Chu Lin, director of the center. She explained that the program is the result of joint efforts from government subsidies, social organizations and donations from caring enterprises. "Every child has the right to education. By learning here and practicing simple daily living skills and social interaction, we hope their situation can gradually improve."
Among the volunteers is 21-year-old Kalahala Nuerbaishan, a university student majoring in special education. Before taking up her post, she and the other volunteers completed two rounds of professional training. 
She shared that at the program, one boy under her care had been silent all day at first, but now he raises his hand to ask for tissues on his own. "Small progress like that gives me a great sense of accomplishment," the volunteer told the Global Times.
Lunchtime arrives. Accompanied by volunteers, the children wash their hands, line up and collect their meals. Some are already seated; others are still restless. Yet the special education teachers and volunteers remain patient, trying again and again to communicate with them.
In Shanghai, the most scenic stretch along the Suzhou Creek waterfront has been left for ordinary residents; the most advanced technology is being used to prepare three meals a day; and the most professional expertise is supporting the most vulnerable children. 
This metropolis, as many people living there told the Global Times, is interpreting the meaning of "cities are built by the people, for the people" in the quiet, everyday acts of care that speak the loudest.
。随后，乔希·金在近角攻破罗伯特·桑切斯把守的大门，将比分扳平，不过，摩根·罗杰斯很快再次为切尔西确立了领先优势。下半场伊始，帕尔默将球从莱诺两腿之间送入网窝，在记分牌上留下了自己的名字。尽管随后贡萨洛·加西亚为阿韦洛亚执教的球队扳回一城，但蓝军顶住了压力，守住了胜果，拿下了宝贵的三分。切尔西渴望在四年内首次赢得英超新赛季揭幕战，而他们在跑动距离上的表现令人印象深刻，超过了英格兰顶级联赛的其他所有球队。蓝军全队跑动距离达到123.2公里，而富勒姆则为123.1公里，仅比对手少100米。周五晚，阿森纳在酋长球场迎战考文垂城时也展现了极高的跑动强度，全队跑动距离为119.8公里；赫尔城在MKM球场对阵曼联时，跑动距离也达到了118.5公里。伯恩茅斯同样不甘示弱，在阿提哈德球场挑战曼城的比赛中，全队跑动距离为117.9公里。首轮战罢，哈维·阿隆索麾下的这支球队在场均跑动距离榜上高居英超榜首——考虑到此前在马雷斯卡和罗塞尼尔执教时球队那种迟缓的表现，这无疑是一个巨大的进步。

三 | 上赛季，蓝军在英格兰顶级联赛中几乎场场跑动距离都不如对手，直到2026年5月在安菲尔德球场对阵利物浦时，这一尴尬局面才得以改变。在那场比赛中，切尔西与红军战成1-1平，全队跑动距离为103.6公里，而红军则为102.9公里。然而，这种在体能投入上的改观并未持续太久，在赛季最后两场比赛中，蓝军在跑动距离上再次落后于托特纳姆热刺和桑德兰。尽管样本量还很小，且尚需时间验证这是否属于既定战术的一部分，但阿隆索显然在有意识地要求切尔西球员增加跑动距离。虽然跑动距离未必是衡量表现的绝对指标，但这位西班牙教头的前任们确实未能解决蓝军身体对抗能力不足的问题。2025年12月，马雷斯卡在接受记者采访时试图为球队跑动不足的情况进行辩解。

四 | 在切尔西于埃兰路球场以1-3惨败给利兹联、且跑动总距离反而比对手少7公里的尴尬一幕发生前，这位意大利教练曾表示：“这可能也与对手针对我们的防守策略有关。”“具体来说，当对手采取高位逼抢时，意味着我们拥有更多空间，可以进行更多跑动，因为进攻空间更大了；而当对手选择退守时，就没有足够的空间供我们进行前插跑动。所以我个人认为，这取决于对手的战术表现。我认为这就是原因所在。”随后在2025年5月，马雷斯卡指出跑动不足是球队阵容构建的问题。

五 | 他声称切尔西缺乏能够适应频繁攻守转换高强度身体要求的球员，因此当时球队才采取了节奏较慢、以控球为主的战术风格。这位前蓝军主帅说道：“我们并不擅长打攻守转换节奏的比赛。如果你回顾我们本赛季表现最差或陷入苦战的时刻，会发现这些比赛往往都演变成了频繁的攻守转换战。”罗塞尼尔也没能解决球队身体对抗能力不足的问题。在他被解雇前不久，这位前切尔西主帅曾指责球员缺乏“渴望、斗志和勇气”，暗示这是一个心理层面的问题。2026年4月，在阿梅克斯球场以0-3不敌布莱顿之后，罗塞尼尔对记者表示：“这关乎责任感。在合适的时候，我会维护球员，但我无法为那场比赛的表现辩护。”“那样的表现不代表这家足球俱乐部，也不符合我对球队的要求，这种情况必须改变。我感到麻木，同时也非常愤怒。我向来直言不讳，而那样的表现是不可接受的。我们丢掉的那些球是不可接受的，这一点我必须承担责任，”罗塞尼尔补充道。“我会审视全队及每位球员的表现，寻找一支我能信赖、能做好足球基本功的队伍。

六 | ”“毕竟在这个级别的比赛中，我们本不该还要去谈论足球基本功的问题。这是我们必须迅速做出调整的地方。今晚的问题不在于战术，而在于渴望、斗志与勇气，但我今晚没能看到足够的这些特质。表现远远不够好，我们必须加以改进。”话虽如此，在接下来的一周左右时间里，当切尔西先后在联赛杯第二轮对阵卢顿、在英超联赛迎战布莱顿之时，我们不妨拭目以待，看看阿隆索是否真的施展了他的“魔法”……。

七 |

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